Welcome, {{to_name}}!
Congratulations on the purchase of your Wompy Bag! We are so excited to create something truly tailored to you and your bike and hope you are delighted with your new bag. Whether you’re gearing up for a bikepacking trip or adding storage for your daily commute, we’ve designed your bag to handle it all — and look good doing it!
Below you’ll find some more information on how to get started with your bag. We’ve provided some details on how to lace up your bag, our referral program and the repair policy.
Mounting your Wompy Bag
Mounting your bag can sometimes be a bit tedious so we’ve put together a quick guide to streamline the process and get you riding faster.
We recommend setting aside 20 minutes for the mounting process your first time.
Referral Program
Love your Wompy Frame Bag? Help spread the word! Join our Referral Program to earn rewards. Share your personalized referral code with friends—they get a discount, and you earn matching custom bags.
HOW IT WORKS
Spread the word using your referral code: {{referral_code}}
When someone uses your referral code, they will get 10% off their purchase of a Frame Bag, and each time, you’ll get a new piece of kit to match your setup.
Your friends use your code
During checkout, they’ll enter the referral code where it asks for discounts and they’ll see 10% off their bag purchase.
Redeem your rewards for Wompy Products
When you’re ready to use your rewards, just send us an email and we’ll send you your custom matching bag.
Here is your referral code: {{referral_code}}
1st Reward - Tool Roll
A custom tool roll that fits under your saddle, holds your small repair tools, and matches your framebag.
2nd Reward - Handlebar Bag
A small handlebar bag for snacks and accessories, with a paracord strap to secure items and a mesh pocket for wrappers. Its fabric print also matches that your frame bag.
3rd Reward - Feedbag
A small feedbag to hang on your handlebars for snack or a waterbottle, and a matching fabric print!
Repairs for Life
An important pillar of sustainable product design is to ensure that the bags that we are building are intended for longevity. With each design decision we make on your bag, we aim to give the bag the longest life possible, both through durable choices and with repairability in mind.
If you ever have issues with your bag, reach out and we’ll make a plan for how to fix it, whether it be sending you replacement parts, patches or taking back your bag to resew part of it.
Questions? Reach out!
Got a question about your bag? Reach out — we’re here to help! You can contact us with the form below or use the chat on the website that goes directly to our phone for quicker responses.
